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Breg, Inc.
2382 Faraday Avenue, Suite 300
Carlsbad, CA 92008
USA
Telephone Numbers:
800-897-BREG (2734)
800-321-0607 (Customer Care)
+1-760-795-5440 (International)
1-760-795-5295 (Fax)
Customer Care representatives are available Monday through Friday, 6AM to 5PM, Pacific Time.
| Order Cut Off time | 5p PT | |
|---|---|---|
| Lead Time: Custom Black | Sports (Bledsoe) | 3 Days |
| Breg | 1 Day | |
| Lead Time: Custom Color/Pattern | Sports (Bledsoe) | 3 Days |
| Breg | 2 Days | |
| Breg braces include: | Sports (Bledsoe) braces include |
|---|---|
| Fusion Solus X2K |
Z-12 Z-13 Axiom DUO Thruster 20.50 Jet |
| West Hub | East Hub | ||
|---|---|---|---|
| Lead Time | All brands | Next Day | Same Day |
| Order Cut Off Time | Express | 9a PT | 12p ET |
| Ground | 4p PT | ||
| Add one day for logos | |||
| Cold Therapy | Units & Pads | 6 Months |
| VPULSE | Units & Pads | 3 Months |
| PlasmaFlow / VenaPro | Units | 30 Days |
| Hip Bracing | Rigid brace frame & soft goods | 6 Months |
| Lower Extremity | Walker Boots | 6 Months |
| Walker Boot Soft Goods | 6 Months | |
| Walker Accessories | 6 Months | |
| Ultra Ankle | 1 Year | |
| Lace Up Ankle, Axiom Ankle, Ultimate Ankle | 6 Months | |
| Ankle Stirrups | 3 Months | |
| Soft Ankle Sleeves | 3 Months | |
| Foot Bracing (PFS, Cast & Post Op Shoes, misc splints, insole, pads) | Shoes 6 Months Pads & Insoles 3 Months | |
| Knee Bracing | Post-Op Knee | 3 Months |
| Custom Rigid Brace Frame & Hinges | 5 Years | |
| Prefabricated Rigid Brace Frame & Hinges (including Freestyle® OA and OA Impulse) | 1 Year | |
| Ridge brace pads, straps, clips | 6 Months | |
| Soft Knee Sleeves | 6 Months | |
| Spine Bracing | Breg Pinnacle (Lumbar and Collars) | 1 Year |
| Breg Ascend (Lumbar and Collars) | 1 Year | |
| Aspen (Lumbar & Collars) | 1 Year | |
| Hope/Bledsoe | 1 Year | |
| Spine Soft Goods/Straps/Clips | 6 Months | |
| Flexible Back Supports | 6 Months | |
| Soft Cervical Collar/Clavicle | 6 Months | |
| Upper Extremity | Shoulder Supports | 3 Months |
| Post-Op Elbow Braces (T-Scope, T-Chek) | 6 Months | |
| Aligner PHX | 6 Months | |
| X2K Elbow Brace | Frame 1 Year Soft Goods 6 Months | |
| Elbow Support (with & w/o hinge) | 6 Months | |
| Wrist Bracing | 3 Months | |
| Splint & Fracture Management | 3 Months | |
| Misc. | Home Therapy Kits | 6 Months |
| Crutches, Canes, Walkers | Aluminum Frame 1 Year Hand grips, Rubber tips, Wheels, Underarm pads 3 Months |
A $15 “Drop Ship Fee” will be assessed to each order drop shipped by Breg directly to a patient/customer. An itemized Drop Ship Fee will automatically be applied to your invoice. A “drop shipment” is defined as any address outside of your identified stocking locations. New stocking locations must be set-up in advance to avoid being charged a Drop Ship Fee.
In the event of a manufacturing or material defect, the Drop Ship Fee will be credited on the original invoice. The replacement order will include the Drop Ship Fee. Drop Ship Fees will not be credited back for non-warranty returns.
